L9-Establishing leadership through strategic internal communication

This chapter informs us how leader communicates internally with employee. Leader should understand clearly about company mission and vision and informs this to all employees to build harmony and accomplish company’s goal.

L8-Building and leading high-performing team

This chapter shows us steps of how to product an effective performance team. The structure is that a manager should select people who are fit on their task and get them to learn from each other to reduce conflict. Then informing the project, goal, and allocating each person’s task. To lead the team to be more professional, let them perform their task by virtual tools which are easier, more flexible, and cheaper than face to face meeting

L7-Leading productive management meeting

This chapter discusses about how to lead an effective and productive meeting. As a manager leading an enrich meeting is a very important role. To do so, planning, establishing, conducting, managing problem and conflict, and ensuring it’s fluent.

L6-Developing emotional intellegence and cultural literacy

Chapter six helps you understand and improve your emotional intelligence and cultural literacy. These interpersonal skills and understand and appreciate cultural differences are very important in the organization. It helps you use leadership communicating and managing effectively.

L5-Using graphics and power point for a leadership edge

This chapter introduces the method of using graphics and PowerPoint in presentation. It is notably using graphics help you deliver your purpose more quickly and more clearly. The graphic can reinforce your message, show clear relationship among the paragraph, and easy to understand and remember. Choosing the right chart in your document is import because it can add to, support, or explain your message best. The main purpose of graph is aid the audience in understanding the data and your central message so you need to make sure the chart can help you communicate your message more effectively. You can utilize PPT to catch the audience attention and every slide must contain meaningful content. Finally use the tools correctly, and you must know these tools are only the good aidance not the replacement.

N12-Best practies in negotiations

According to this chapter. First we will understand the goals and interests, as well as those of the other party. The second practice is diagnosing the fundamental structure of the negotiation. The third practice is identifying and working the best alternative to a negotiated agreement. The forth practice is “be willing to walk away”. The fifth practice is to master the key paradoxes of negotiation, such as: claiming value versus creating value, and sticking by your principles versus being resilient to the flow. The sixth practice is to remember the intangibles. The seventh practice is to actively manage coalitions through communication, to ensure that the power of the coalition is aligned with their goals. The eighth practice is to savor and protect your reputation. The ninth practice is to remember that rationality and fairness are relative because people tend to view the world in a self-serving manner. The tenth, and final, practice is to continue to learn from your experience.

N11-International and Cross-cultural negotiation

This chapter show me about examined various aspects of a growing field of negotiation that explores the complexities of international and cross-cultural negotiation. International negotiation has become the norm rather than an exotic activity that only occasionally occurs. It begins with two important factors that make the international negotiation different. They are environmental context and immediate context. Both of them have the significant effect on the processes of international negotiation. The chapter discusses how to conceptualizing culture and introduce two approaches to examine it. One is to understand the values and norms of culture and another is to understand all cultures contain dimensions. It illustrates the effect of culture on negotiation outcomes, negotiation process, and negotiator cognition and negotiator ethics.